The Three Cycles of Performance Management

The Three Cycles of Performance Management

BusinessDictionary.com defines Operational Performance Management (OPM) as “the alignment of the various business units within a company in order to ensure that the units are helping the company achieve a centralized set of goals. This is done by reviewing and optimizing the operations of the business units.” In private clubs this means that each department, or business unit, has a common understanding of purpose, methods, and means in meeting the mission and vision of the club.

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