Leading with Dignity in the Workplace

Leading with Dignity in the Workplace

My work has brought me up close to leaders of all kinds. There is one thing they share: highly developed technical and intellectual capacities, many of them graduates of some of the world’s most prestigious educational institutions. They also share something else; what many of them report as a major leadership challenge: knowing what to do in charged emotional situations. In spite of their technical expertise, they rarely feel confident when faced with subordinates who are experiencing outrage; who feel they are being treated unfairly; whose unacknowledged grievances have changed them into fighting men and women.

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